- Shipping & Returns & Policies
Shipping & Returns & Policies
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
We will process your return within 5 days of receiving your return however, in many cases you will receive a refund more quickly.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can use your shipping account send email with order number and your shippers information or call 800-717-5220
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Shipping methods that are avialable: UPS, FED EX, USPS, DHL both ground and expedited services
Your privacy is important to us. To better protect your online privacy we provide this notice explaining that no information collected from our website will be shared with any third party and is secured solely with GateWay Distributors, Inc.